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Frequently Asked Questions

All monies received from our clients is categorized strictly as “client money” and kept in safe custody with a top tier bank/custodian. FinFlx is prohibited from utilising client money to fund its own operations or pay its expenses. FinFlx’s client money account is audited by reputable external auditors and subject to strict prudential rules.

As a regulated financial institution, FinFlx is mandated by law to perform strict customer identification and verification process known as KYC/KYB, as well as comply with international Anti Money Laundering (AML) protocols. In order to do so, we require specific information that helps us maintain accurate records of our clients. 

We have offices in Dubai and Abu Dhabi, with both addresses available on the contact us page. Feel free to stop for a coffee